ASC1 Computer Services LLC
Effective Date: October 10 2024
ASC1 Computer Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any other way. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. The types of information we collect include:
a. Personal Information:
When you engage with us for services (such as computer repairs, IT consulting, etc.), we may collect personal information, such as:
– Name
– Email address
– Phone number
– Billing and payment information
– Company information (for business clients)
– Physical address (if we provide on-site service)
b. Non-Personal Information:
We may collect non-personal information about you, such as:
– IP address
– Browser type
– Operating system
– Pages you visit on our website
– Device information
2. How We Use Your Information
We use the information we collect for the following purposes:
– To provide and manage our services
– To communicate with you about your service requests, billing, and support
– To improve our website, services, and customer experience
– To send promotional emails (with your consent)
– To maintain the security and integrity of our systems
– To comply with legal obligations and regulations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
a. Service Providers:
We may share your personal information with third-party vendors, contractors, or service providers who assist us in providing services (e.g., payment processors, software vendors). These service providers are required to maintain the confidentiality and security of your information.
b. Legal Requirements:**
We may disclose your information if required to do so by law or if we believe such action is necessary to:
– Comply with legal obligations or respond to government requests
– Protect and defend the rights or property of ASC1 Computer Services LLC
– Prevent fraud or misuse of our services
– Protect the safety of our users or the public
4. Data Security
We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
a. Access and Correction:
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
b. Opt-Out of Communications:**
If you wish to opt out of receiving promotional communications from us, you can do so by following the instructions in the emails or by contacting us directly.
c. Data Deletion:
You may request the deletion of your personal information, and we will take reasonable steps to delete your data, subject to our legal obligations.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and track usage data. Cookies are small text files that are placed on your device when you visit a website. You can control or disable cookies through your browser settings, though this may affect your ability to use certain features of our site.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ASC1 Computer Services LLC
980-342-8311
By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services or website.